Julia Contreras
Nov 21, 2020
Great people, convenient and clean.
Fantastic experience. Frank and Stephanie were friendly, competent and efficient.
Straightforward pricing with no gimmicks.
Facility is clean, easily accessible and secure.
Great overall experience!
Shellaine Kelley
Nov 9, 2020
From my experience on the phone to my time in the store, Frank delivered impeccable customer service that I won’t soon forget. He was polite, personable, and very knowledgeable of the dimensions of each unit and even discussed with me other options that better fit my stored belongs and my budget.
Although my storage needs are short-term, I would highly recommend Allen Avenue Self Storage in Pasadena to anyone looking for expedient and courteous service for their storage needs.
Dominick Tuchscherer
Sep 16, 2020
Good local spot. No problems. 🙂
Khatchig Tchaghasbanian
Sep 13, 2020
Erik Delgadillo
Jul 16, 2020
The entire experience was very pleasant from start to finish. I had communication with the staff over the phone and in person. She was very helpful, knowledgeable and kind. She demonstrated proper protocol for social distancing, wearing masks and safety. I would highly recommend Allen Ave storage to anyone looking to fill the need.
ANTRANIK YEGUENIAN
Jul 5, 2020
Ever since i rented storages, i only met wonderful employees helping me out any which way possible. And recently, and because of the pandemic that is attacking our beloved country, i was one of the people who got hit directly by this stupid virus, and the manager and employees were very understanding, and beyond any imaginable thought, helped me out to the extreme offering me solutions helping me, through this hard period of time, i was going through. Mrs. Kim and Mr. Frank are so wonderful employees, taking a super care of the renters, helping them out any which way possible.
Very friendly front desk people and helpful. The place is neat and clean.
Kimberly Freize Uhler
Apr 14, 2020
Staff was friendly and efficient. Very easy to work with. Facility is clean. Great experience! Thank you Frank and Kim.
Raymond Laliberte
Mar 1, 2020
Staff was very helpful and showed me the locker, explained the procedures to get in and out of the complex. They also gave me half off the regular price. Everything went well.
Michael Rivas
Feb 23, 2020
Everything went perfect, and the new staff that helped me were the perfect examples of friendly efficient professionals.. that a first time moving rental truck renter could ever dream of..
The old staff were jerks..good riddance to bad rubbish.
Amazing storage Facility !!! Very clean and friendly staff!!! They helped me out with all the questions I had. Thank you Stephanie for all your help. The manager was friendly and informative as well. The only bad thing is that he mentioned he was a cowboys fan hehe.
Daniel Nausha
Jan 16, 2020
All good
Professional
Friendly
Clean
Safe
Of all the storage services I have used in different parts of the country, this is the best one. Clean and convenient, staff is very friendly and helpful. Frank, at the front desk provided me with extraordinary service.
Julia Dittberner Neuman
Nov 21, 2019
Purnell Bernard
Nov 14, 2019
Bernard Purnell
Nov 14, 2019
Courteous staff, clean facility, and prompt service. Could not have asked for a more pleasant experience.
Very friendly and professional.staff! Answered all my questions and helped me get into.a storgage unit quick and uncomplicated.!
I recommend anyone who is lookI.g to.rent a storage unit to go.to ALLEN AVENUE SELF STORAGE IN PASADENA. 💝
Brittany from corporate was fast & helpful and very friendly!
When I arrived to see my unit I noticed it was outdoors and I asked him to cover the top with tarp and he said he would. Hopefully, the facility will honor their word. No one told me that my unit had a open ceiling. It would be nice if someone could please cover it with a tarp as I have asked.
Thanks!
Teni Matevosyan
Oct 16, 2019
Swift service. Clean and well run facility.
Great experience, thank you!
Had my things there for several years in one of their climate controlled units. Everything was kept safe and price was reasonable.
The whole team has been very helpful right from the start, especially Mel!
Rebecca Avila
Aug 21, 2019
HOVSEP DARAKJIAN
Aug 9, 2019
Melanie She is very nice and very helpful thank you
Ricardo Carranza
Jul 26, 2019
Friendly and helpful service. I’m very satisfied...I was helped by Frank.
Melany and Frank were really helpful and made the process a breeze.
Great place for storage!
Have used them 3 times, always a smooth experience.
Melanie at the front desk was extremely helpful.
Melanie Renchie has Excellent customer service i’m glad I picked this place
Isabela Rodriguez
Jun 3, 2019
Yes I have had great experience using there self storage and Nestor and Melanie are very helpful and nice, I would personally recommend
Alfredo Gomez
May 31, 2019
Magnífico
Melanie and the team here were super helpful and attentive when I recently rented a Uhaul. Great place and people.
Nestor was very helpful and informative. It’s nice to rent here! =)
Javier Hernandez
May 31, 2019
Very clean and affordable. Nice staff
Justin Potter
May 30, 2019
Fantastic facility! Great rates! Extremely helpful and kind staff! Honestly a great place to store your stuff!!
Deepan Kishore Kumar
May 26, 2019
Nestor was amazing in finding us the right size storage and super helpful with u haul reservations :)
Nester was nice. They were able to have me two month half-off, because I compared it to another public storage unit.
Monea Alvarez
May 18, 2019
Melanie is awesome! She suggested the perfect truck for my move recently. She made the whole process extremely easy for me! I’d highly suggest working with her! :)
Deveny Spafford
May 18, 2019
Thank you to Melanie and Allen Ave self storage for always being my go to spot! She is very friendly, knowledgeable and efficient. She makes the process very seamless. Thank you, Melanie.
Melanie was awesome! I have had her 3xs now and refuse to go to any other locations just so I can get her. She is always super positive and very knowledgeable. I will continue to come back and will highly recommend to anyone.
Chris
anthony alcantar
May 13, 2019
Melanie was very helpful
Darryl Johnson
May 4, 2019
Service was terrific by Melanie
Melaine has a very good customer service and do a well good and helps me out everytime i come and love storing my personal belonging at this storage
Dajae Williams
May 2, 2019
Had a great experience with Melanie! The car drove very well and the customer service was awesome!
(Translated by Google) Magnificent
(Original)
Magnífico
Melanie, very nice person, excellent service,
Buena atencion y muy amables
Melanie and Nestor are terrific and helpful!
A little high on the price but the safest place to store your belongings. The climate controlled areas are electronically monitored to prevent theft, damage, and unauthorized access. Other storage companies can learn a lot from them. A+++
Great service and friendly staff. Welcoming and informative. Melanie was great and very helpful!
Great service at Allen Avenue Storage. Melanie was very helpful and informative. She did a thorough walk through and helped me a great deal with my rental needs. Thanks to her and the whole team!!
Rashaun Thompson
Apr 13, 2019
Awesome place to rent from!!! Melanie provided great customer service. I told her I was on my way before they closed to return the truck. BShe waited about 10mins after close for me!!!
Luis Sandoval
Apr 12, 2019
(Translated by Google) Good attention and very kind
(Original)
Buena atencion y muy amables
Michael Barakat
Mar 9, 2019
I like the service and the smile behind it
Lenore The Light
Mar 5, 2019
Allen Ave Storage is so clean!! One of the cleanest storage units I have ever had in my life! The staff is really nice and helpful. I am glad to do business with them! I suggest that you do the same!
Maria Esther Quiroz Guerrero
Feb 11, 2019
Missag Janjanian
Jan 17, 2019
Clean place great customer service the best stafffffff everrrrrr thank you
Debra Holloway
Dec 21, 2018
THE FACILITY IS VERY NICE AND CLEAN. STAFF NICE AS WELL. THIS TOP'S PUBLIC STORAGE BY 100%!!!
Angelina Garcia
Nov 25, 2018
Staff is helpful, its always clean and
Free coffee is always a good thing.
Valentino Ruiz
Nov 23, 2018
Melanie is very friendly, very detailed in her job... Customer service was outstanding... She is amazing... Thank you very much Melanie....
Bryan Kertenian
Sep 25, 2018
Excellent customer service and friendly, positive staff! Thank you for the years of service and the new coffee maker!!!
Sincerely,
BK
Fabian Gutierrez
Sep 12, 2018
This place is super clean and even offer free coffee. Better than any other storage place I’ve ever been to. Rented a truck and it was so easy.
Melanie made getting a van quick and easy.
Keith Roberts
Jul 13, 2018
Personable staff and decent prices, I recommend it!
Janet Pickering
Jul 9, 2018
Kim helped me with my storage needs and it was very easy.
Philip Seastrom
Jun 30, 2018
Great! Fabulous service and clean to boot!!!
Employees were helpful and gave clear instructions. All the students I know use this place for renting uHauls.
Monika Getsova
Jun 22, 2018
Melanie is so cool! Great place to rent a uhal amongst other thing.
devin keebler
Jun 20, 2018
Had a wonderful experience, Ashley and her team were so helpful and got me in and out super quick, deffinitely be coming back!
Melani is Great as Taco Tuesday.
The staff is very helpful and the facility is kept spotless, My unit is on the upper floor and the elevator always works.
I love coming to this place to rent trucks and dolly’s. The staff is friendly and efficient!! Thank you.
Had a great experience! At both locations everyone was very helpful, friendly, and quick! Definitely recommend using them. Pick up: 2330 del Monte av, Monterey CA with Rodrigo. Drop off: Allen Ave storage, Pasadena CA with Melanie.
Vegan Huntress
May 23, 2018
Melanie was positively amazing thank you for the great customer service
Hayden Steele
May 20, 2018
Melanie was very kind and helpful.
Friendly, efficient and reasonable...the trifecta of a great storage facility! See Ashley...she was very helpful and informative.
Great customer service. Kim was helpful.
