Every time I go into PSA to make my payment, I am always welcomed by Hi Ms. Myers how are you today. Frank is real Frank is a people person, and he has an outstanding warmth about him that makes me want to just go by and visit when I am in the Area. He has helped me lift things in my unit and when he see's me entering the property he will ask if I need help. He cares and that is very unusually to see that type of customer service these days it's good to see there are caring people. He can multi task like no one I have seen before he will help some one with a question, take a payment and those Uhaul Truck customers are the worse but he smiles and gives them great service. I hope this gets to the property person and my apologies this is way over due on sing franks praise. Thank you

Knowledge and friendly. Good rates.

Both Frank and Chris were very friendly during the move in process . They made it fun and I can see why they enjoy their job. They didn’t pressure me they wanted to ensure that they provided me with outstanding customer service and I will share it was GREAT !! Thank you both !!

In early May of this year I moved out of PSA on Garfield Ave, in Alhambra after 13 months of renting. Moving out had nothing to do with the wonderful people at PSA, but rather I am terminal ill with stage 4 cancer, and rather than burden my family with dealing with my storage, I had friends to assist me. Life is so much about timing, I ran into Mr. Frankie at Wells Fargo Bank, he had on his company shirt, walked in and seemed like all the staff knew him. He has that smile and warmth that just says to me .. He is a man of faith, as I waited to be helped he said hello to me. I ask him what PSA was and with a big smile he shared his excitement about PSA his job and the company he worked for. I smiled and shared with him I need a unit, he invited me back to PSA and showed me the units that were open. I went home did some research and the reviews were just perfect like the site. As I had shared with Frankie that I was ill he always found time to call me at least once or twice a week to check up on me, he sent me a wonderful poem that I will cherish forever. He placed me on his churches pray list and even has taken time to pray with me over the phone. He has touched my heart, my families heart with his act of kindness he has proven to this OLD MAN that customer service is still alive and well even in this day of changing technology. God has blessed me with bringing Frankie into my life, thank you for all you have done for me. NEVER CHANGE MY FRIEND. Peace and Friendship forever. Gary Carnikian

Great place to store: are there other sites around that are lower YES, keep in mind that LESS doesn't always = A good product. My experience at PSA ALHAMBRA has out reached my expectations. Customer Service provided by Frank the Manager is outstanding. During my time in the office discussing the site with him, 2 other customers walked right in and interrupted me while I was talking to Frank about the site and honestly enjoying his excitement about both PSA sites and he was honest that if cost was something that was an issue he went on to the other PSA site to assist me with rates, needless to say in Alhambra which is a great city the two customers that were so rude yes were Asian, I love Alhambra but respect is not something that culture knows very much about. Frank was very professional to them even after they continued to ask Uhaul question after question he was patient, calm, and showed them respect which is something they didn't show him or myself. Customer service is tough in any business.. I am glad that I was reminded of how important it is when representing a corporation and a Family business. I am a very happy renter at PSA ALHAMBRA. I encourage anyone looking for storage no need to look hit up PSA ALHAMBRA. GREAT WORK Frank.

Renting since September . Moved in on a Friday night arrived late, but the Mgr Frank was move than happy to assist me with staying late and made sure to review all my paperwork with me, review the rules and regulations. He made it fun by showing he cared about me and my items. His personality makes you want to rent with him on top of his caring about the site and making sure I had everything I needed to ensure me as a customer was ready to move in. Wish other companies had a Frank to work with, life would be a better place for all of us. Thank you for being real, honest and caring. PSA is lucky to have you as their Manager and us customers are blessed to have you watching over our site. Peace Man.

I needed a unit and noticed PSA by the Holiday Lights up and the colorful balloons got my attention. I arrived at 5:40 p.m. and noticed that the office closed at 6:00 p.m. when I walked in I ask if it was too late to rent a unit and the person behind the desk stood up, introduced himself to me as Frank and said "never to late to rent and help a customer" needless to share I was stunned that customer service like the kind Frank provide still is alive and well in this world. I was shown two units the property was clean, the unit price was way below my budget and the entire experience was OUTSTANDING. Thank you, Frank, for your kindness and please accept my apologies for not getting this review done back in late November of this year (2018) Happy Holiday Buddy.

Francis always helpful and nice. The storage site is clean  and quiet all the time.henry.