Well initially everything went smoothly upon renting a 10 x 10 space. However when we arrived at our unit on Sunday with 2 loaded vehicles we were surprised to find our unit with our lock cut off and a new lock on our unit. There was no one to get in touch with as the office is closed on Sunday so we had to turn around and go home to unload our vehicles. When I got in touch with the office on Monday they stated the lock was broken on the attached unit so they had to cut off our lock and fix the broken lock and replace it with a new one. When asked why they didn’t notify us they said they called but did not leave a message. There was no record of a phone call on Tuesday when they said they called. So basically they said they replaced the locks free of charge to us but did not seem too apologetic for the inconvenience we endured. So now lesson learned and we will be more proact

What a great storage facility, very nice and welcome place. Love the open hours and the security entry. The best part I am able to pay online and never had an issue.

Had no trouble at all, getting the unit and accessing it. I needed it for a couple of months and it was a great experience. They honored the online price I got which was VERY reasonable. The location was very convenient. I would use them again if I needed.

What a great storage facility, very nice and welcome place. Love the open hours and the security entry. The best part I am able to pay online and never had an issue.

Great place to watch over my stuff. Manager is a gem. She remembers my name, which impresses me. I feel like she goes out of her way for me. Other employees helpful and polite as well. Had only one issue in beginning. I escaped a domestuc violence situation and was looking for alternative housing options, when I paid for two units two months in advance. I was a total wreck and extremely vulnerable and was in no pisition to be making contracts at that time. I really should have had someone with me to watch over what I was doing. Paying in advance was definitely the wrong thing to do! With help, I quickly found housing and was ready for move in long before the second month arrived. Well, I discovered, to my dismay, that there was no refunds. Needless to say, I was upset as money was especially tight and I had really depended on those monies for survival of me and my 7 yr old boy. I was told "it is in the contract", which again, anyone could see I was totally under duress and in no position to be making contracts. In the end, I was out somewhere around nearly $300. Devastating to me. I was being reminded of lots of little things, but no little mention of no refunds when paying in advance and initialing and signing paperwork. I certainly would never have paid in advance if I had been verbally reminded. Oh well, live and learn. I was upset, but was too emotionally distraught to move to another facility, which I really wished I could have done at that time. Since then, my relationship with the manager has turned around, although deep inside I still feel a tiny taken advantage of. Oh what I could have done for the foster boy with that extra money.

The place is clean, the staff is amazing! Would tell anyone about this storage!

I love the attitude of the efficient, friendly and most helpful staff here in Mesa! (east) I would definitely recommend and use this storage facility again . RightSpace Storage has great rates, as well.

Extremely kind & helpful staff! Very clean facility. We will definitely go here again if needed.

Best Storage Unit in Arizona! Good Rates, Friendly People.

Right space storage has the cheapest prices in town. The staff at right space is A plus. But unfortunately their buildings they are not airtight. Wind blows sand and dirt, all kinds of stuff into storage unit. For a very short term storage it's great. Long-term storage you are going to have a mess on your hands when you unpack it. And if you leave in the middle of them you don't get the money back that you paid for that month. And they charge you to switch units. I went for me template 10 two 5 x 10 and they charged me to move.

Been storing for few years... no complaints

Great Price

So hot and I was having a hard time breathing from my asthma

Very easy to do business with. They are in my neighbourhood. I rented a unit from them for about 6 months. If I could, I would have my kids take their stuff from my garage and place it in a unit at Freedom Storage. I know Kandi will give my kids a deal!

Freedom Storage in Mesa has a wonderful, friendly staff. Moving and storing is such a stressful time. It's nice to have friendly people helping you out and making the process as easy as possible.